ckb GmbH: Managing Software Assets with an Eye on Organizational Development
Petra Schleich, Managing Partner
Due to the paradigm shift from on-premise to the cloud, SAM managers are confronted with poor visibility of organizational cloud uptake across SaaS, PaaS and IaaS, which increases risk and costs; difficulties to achieve a single centralized view of organizational cloud coverage, and limited access to cloud subscription data. To address these challenges, ckb, an Austrian asset management solution provider, follows a systemic approach of SAM, which morphs as part of the organizational change, instead of revolving around a tool or a specific process approach. The company delivers the right mixture of SAM advisory and services which are tailored to fit SAM situation and needs.
Since 2009, ckb has preached that an efficient and effective SAM can only be achieved with a profound design of the future of an organization. To do so, ckb designs for its clients, a set-up or remodelling of SAM, while keeping in mind the future compliance requirements and industry trends. According to Petra Schleich, managing partner of ckb, the remodelling process of SAM ranges all the way from basic concepts to object support. “We use techniques developed from architecture and industrial design e.g. design thinking, to ensure each SAM we deliver is perfectly tailored to the customer’s requirements.
SAM is an art of managing
To us, SAM means organizational design in the sense of design thinking; SAM is not only to refer to existing information collected in the past but to keep an eye on the SAM customer(s) of the future and the impending changes in IT asset management standards,” explains Petra, who originally hails from a technology and innovation management background.
Unlike other SAM solution providers that intertwine services by partnering with a software reseller, an auditing and consulting company, and a license management tool vendor, ckb perceives SAM as an organizational innovation process. In other words, ckb believes a SAM solution must cater to only the requirements and strategic goals of the organization, instead of being built around a license management tool from a third-party vendor. “We recognize ourselves as SAM-organization-enablers for our clients. We are independent of software vendors and SAM tool providers, but have an experienced understanding of SAM technologies,” says Dr. Karl Baumann, CEO of ckb, originally hailing from a strategic planning and accounting background.
By means of a proven SAM solution, ckb has succeeded in protecting the software assets of its clients, while also fuelling their long-term prosperity and stability. In several cases, ckb helped clients navigate hurdles that seemed impossible to overcome. For example, a German automotive company was struggling to cope with the skyrocketing costs in the area of database software of large manufacturers such as IBM, Oracle, and Microsoft. To mitigate the same, ckb transitioned the client to an agile database software portfolio management, at a data center level.
In another high-profile project, ckb implemented SAM at the biggest data center of a global energy group based in Germany. ckb focused on the deployment of the corporate license management solution and sustainable processes, before integrating SAM into the overall data center IT services.
Scripting similar success stories, ckb looks forward to strengthening its position in the realm of SAM and data quality management.